Built on real-world experience across complex, multi-site retail operations — not theory.
At Charlotte Tilbury, Billy inherited a payroll running at a 37% error rate. Within 90 days, that figure was zero — built on process redesign, team development, and absolute accountability. That result is what Global Payroll Doctors brings to every client engagement.
He has led retail payroll operations across major brands including Charlotte Tilbury, Calvin Klein, Tommy Hilfiger, Rituals Cosmetics, Fortnum & Mason, Sweaty Betty, and Stitch Fix — with over a decade managing international payroll operations across the UK, Ireland, Netherlands, Germany, Spain, France, and APAC.
Global Payroll Doctors was built to bring that experience to retail businesses before issues escalate into financial or regulatory problems.
Retail payroll doesn't fail because of one mistake — it fails because of how everything fits together.
Experience gained through prior in-house roles.
Built specifically for retail payroll complexity — shift patterns, irregular workers, seasonal staff, high turnover, and multi-site operations.
No conflict of interest. We're not your payroll provider or software vendor. Our job is to find the problems — independently.
Not theoretical reports. Specific findings with risk ratings, legislative references, and clear recommended actions your team can act on.
We don't process payroll. We identify where your retail payroll is exposed — and quantify what that estimated exposure means in practice.
We don't just flag issues — we quantify them. Estimated exposure in pounds, so you can make an informed decision about remediation.
A focused call to understand your retail payroll setup and whether there's risk worth addressing.
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