Retail payroll doesn't fail because of one mistake — it fails because of how everything fits together. We conduct deep, independent forensic audits that uncover what your current setup has missed.
Retail payroll doesn't fail because of one mistake — it fails because of how everything fits together.
Misclassified workers. Incorrect holiday pay for irregular staff. AWR breaches. NMW exposure from shift deductions. These issues often go unnoticed for months or years — until an enforcement body surfaces them. By then, the cost is significant.
The enforcement landscape has fundamentally changed. From April 2026, the Fair Work Agency — a powerful new single enforcement body — can investigate employers proactively, without waiting for a worker complaint. It has inherited HMRC's entire NMW enforcement team and is expanding its remit to cover holiday pay and statutory sick pay. HMRC's NMW enforcement budget has grown to £31.2 million, up from £13.2 million in 2015. Penalties now stand at 200% of arrears owed. Named-and-shamed retail brands include household names caught by technical breaches they didn't know existed.
The question for retail businesses isn't whether enforcement is increasing. It is. The question is whether your payroll will survive scrutiny.
We run a forensic audit of your retail payroll operation — focused specifically on the complexity of multi-site environments.
That means reviewing:
Then we:
No templates. No generic advice. Just clarity on where you stand.
Retail-specific review covering pay structures, irregular workers, NMW exposure, and legacy risks.
Every risk rated and, where possible, estimated exposure quantified — so you know the scale of the problem.
A clear, prioritised roadmap of what needs to be fixed — with legislative references and risk ratings.
Our deliverables are built to be used — by your payroll team, finance director, legal counsel, and if necessary, HMRC. Everything documented, referenced, and ready to act on.
Comprehensive findings across all 7 compliance domains.
Every issue rated Critical / High / Medium / Low.
Where applicable, exposure calculated and documented in pounds.
Every finding backed by HMRC guidance or case law.
A sequenced remediation roadmap your team can act on immediately.
A board-ready summary for your CFO or audit committee.
Structured walkthrough of all findings with your senior team.
Priced per legal entity — per separate PAYE reference. Multi-site employers under a single PAYE scheme are not charged per site.
A focused diagnostic to identify whether compliance risk exists. Ideal as a first step before committing to a full forensic engagement.
A deep, independent forensic review. Uncover hidden estimated exposure, compliance breaches, and structural risk across multi-site retail payroll.
We work alongside your team to fix the issues identified — from recalculating liabilities to correcting processes and documenting for HMRC.
Multi-entity discounts available. Get in touch to discuss →
The audit gives you a clear, independent view of your retail payroll risk. If remediation is required, that is scoped and priced separately — so you stay in control of what gets fixed, when, and at what cost.
See Our Services →Independent forensic review — identifying risks and quantifying estimated exposure.
A structured, prioritised roadmap of everything that needs to be fixed.
Scoped and priced separately once you understand the full picture.
Book a call. No commitment, no sales pitch — just a straight conversation about your retail payroll setup and what we might find.
Book a CallOr email us: clientservices@globalpayrolldoctors.com