Retail payroll doesn't fail because of one mistake — it fails because of how everything fits together. We conduct deep, independent forensic audits that uncover what your current setup has missed.
Retail payroll doesn't fail because of one mistake — it fails because of how everything fits together.
Misclassified workers. Incorrect holiday pay for irregular staff. NMW exposure from shift deductions. TUPE-inherited obligations that have never been reviewed.
These issues often go unnoticed for months or years in multi-site retail operations — until HMRC, a tribunal, or an employee surfaces them. By then, the cost is significant.
Holiday Pay Underpayment
Miscalculated for irregular and part-year workers. Post-Harpur Trust, liability compounds every month it goes uncorrected.
National Minimum Wage Exposure
Uniform deductions, unpaid briefings, and travel time regularly push workers below NMW — a named-and-shamed offence with unlimited fines.
Hidden Cost Leakage
Overpayments, inefficient pay structures, and unrecovered statutory payments. We identify and quantify these — often recovering the cost of the audit in year one.
Historic Compliance Risk
TUPE obligations, legacy errors, and historic underpayments create latent estimated exposure that hasn't surfaced yet. Finding it now gives you control — not HMRC.
"In many cases, the cost of the audit is recovered through identified savings or risk avoidance."
We run a forensic audit of your retail payroll operation — focused specifically on the complexity of multi-site environments.
That means reviewing:
Then we:
No templates. No generic advice. Just clarity on where you stand.
Retail-specific review covering pay structures, irregular workers, NMW exposure, and legacy risks.
Every risk rated and, where possible, estimated exposure quantified — so you know the scale of the problem.
A clear, prioritised roadmap of what needs to be fixed — with legislative references and risk ratings.
Our deliverables are built to be used — by your payroll team, finance director, legal counsel, and if necessary, HMRC. Everything documented, referenced, and ready to act on.
Comprehensive findings across all 7 compliance domains.
Every issue rated Critical / High / Medium / Low.
Where applicable, exposure calculated and documented in pounds.
Every finding backed by HMRC guidance or case law.
A sequenced remediation roadmap your team can act on immediately.
A board-ready summary for your CFO or audit committee.
Structured walkthrough of all findings with your senior team.
Priced per legal entity — per separate PAYE reference. Multi-site employers under a single PAYE scheme are not charged per site.
A focused diagnostic to identify whether compliance risk exists. Ideal as a first step before committing to a full forensic engagement.
A deep, independent forensic review. Uncover hidden estimated exposure, compliance breaches, and structural risk across multi-site retail payroll.
We work alongside your team to fix the issues identified — from recalculating liabilities to correcting processes and documenting for HMRC.
Multi-entity discounts available. Get in touch to discuss →
The audit gives you a clear, independent view of your retail payroll risk. If remediation is required, that is scoped and priced separately — so you stay in control of what gets fixed, when, and at what cost.
See Our Services →Independent forensic review — identifying risks and quantifying estimated exposure.
A structured, prioritised roadmap of everything that needs to be fixed.
Scoped and priced separately once you understand the full picture.
Book a call. No commitment, no sales pitch — just a straight conversation about your retail payroll setup and what we might find.
Book a CallOr email us: clientservices@globalpayrolldoctors.com